About MVH Europe

Mars Veterinary Health (MVH) Europe is a family of leading veterinary care providers committed to creating a better world for pets. Our network includes trusted brands such as AniCura and Linnaeus, operating over 500 animal hospitals and clinics across 17 European countries. Together, our teams deliver high-quality, modern veterinary care for companion animals, ensuring peace of mind for pet owners through excellent access and patient safety.

AniCura, our largest brand in Europe, provides care to over three million patients each year through 12,500 dedicated professionals. Linnaeus, operating primarily in the UK and Ireland, is home to over 6,000 Associates empowered to deliver exceptional care through a culture of collaboration, clinical excellence, and continuous development.

At MVH Europe, we prioritize a culture of accountability, inclusion, and wellbeing. We believe our purpose — to make A BETTER WORLD FOR PETS — starts with building a better world for our people.

Role overview

The Area Medical Business Partner plays a key role in driving clinical excellence, patient safety and associate development across a defined group of clinics within an Operating Unit. Acting as a hands-on clinical leader and coach, the role partners closely with operational leaders and veterinary teams to embed medical priorities, strengthen clinical leadership and ensure consistent delivery of high-quality care.

Operating at the intersection of clinical practice and business performance, the Area Medical Business Partner ensures that medical standards, patient outcomes and commercial objectives are aligned. The role translates central clinical strategy into effective site-level execution, supporting sustainable improvements across clinics.

The role reports to the Operating Unit Medical Director and operates as a critical link between central medical teams and frontline clinical practice.

Function

The Medical Function within MVH Europe is responsible for advancing clinical excellence, patient safety and professional development across all Operating Units. It ensures that clinical standards, governance frameworks and medical priorities are consistently applied, supporting both patient outcomes and long-term business performance.

Team

This is a field-based role working across a defined group of clinics within an Operating Unit. The role collaborates closely with Area Managers, Clinical Directors, Practice Managers and veterinary teams, as well as central functions including Medical, Quality & Patient Safety, P&O and Learning & Development.

While the role has no direct line management responsibility, it drives impact through coaching, influence and strong cross-functional collaboration.

Key Responsibilities

Site-Level Clinical Leadership & Coaching

• Conduct regular, structured visits to assigned clinics, prioritised based on performance and support needs.

• Coach and mentor Clinical Directors and veterinary teams to strengthen clinical leadership and embed continuous improvement.

• Promote consistent adoption of clinical best practices and patient safety standards in line with medical governance frameworks.

• Maintain strong awareness of the regulatory and professional landscape, engaging with relevant external bodies where appropriate.

Performance Monitoring & Improvement

• Monitor clinic-level clinical performance metrics to identify trends, risks and opportunities.

• Use data insights to define coaching priorities and guide targeted improvement plans.

• Support clinics in implementing and sustaining improvements in quality of care, clinical consistency and patient outcomes.

Patient Safety & Incident Management

• Act as escalation point for serious clinical incidents and high-risk client complaints.

• Ensure appropriate follow-up, documentation and shared learning in collaboration with Quality & Patient Safety and Client Experience teams.

Execution of Medical Priorities

• Partner with Area Managers and field teams to deliver medical initiatives and priorities defined at Operating Unit or central level.

• Collaborate with Medical Project Partners to translate strategic clinical priorities into effective site-level execution.

Cross-Functional Collaboration

• Act as a key liaison between clinics and central teams across Medical, Operations and People functions.

• Work in close partnership with Area Managers to ensure alignment on clinical and commercial performance.

• Contribute to a strong medical-operational partnership across clinics and regions.

Clinical & Commercial Impact

• Use clinical and operational data to assess the effectiveness of coaching and support interventions.

• Drive measurable improvements in patient outcomes, team engagement and clinic performance.

• Track progress against key metrics and adapt approach to maximise impact.

Board Representation

• Represent the organisation in board or governance roles where required.

• Support broader organisational responsibilities and external representation as needed within the country.

Summary of the Role

Job Title: Area Medical Business Partner
Function: Medical
Reports To: Operating Unit Medical Director
Location: Field-based (Operating Unit specific)
Contract: Full-time

Education & Professional Qualifications

• Veterinary degree or Registered/Certified Veterinary Nurse (RVN) qualification (or equivalent) — essential.

• Leadership or management training (formal or informal) — preferred.

Knowledge / Experience

• Minimum 6+ years’ experience in clinical practice, including team leadership.

• Strong experience in coaching, mentoring and developing clinical teams.

• Ability to translate clinical strategy into practical, site-level implementation.

• Strong understanding of clinical governance, patient safety and performance improvement.

Key Competencies

• Leadership – Inspires and develops clinical teams to achieve high standards.

• Talent Development – Builds capability and supports long-term associate growth.

• Operational Acumen – Understands the link between clinical practice and business performance.

• Collaboration – Works effectively across teams and functions to drive aligned outcomes.

Our Offer

• A high-impact, field-based role shaping clinical excellence across multiple clinics.

• Opportunity to directly influence patient outcomes, team development and business performance.

• A collaborative, purpose-driven and international environment.

• Competitive salary and benefits package.

• Strong focus on professional development and leadership growth.